It’s one thing for the RMT union to ask people to be reasonable and try to understand why they need to strike, in which case they should really be cogently outlining their demands and explaining why they have had to resort to strike action.
I agree with the theoretical principle of striking – it’s a necessary evil to prevent Government from steamrolling over the rights of the workers. But striking is supposed to be the nuclear arsenal of the moral high-ground, not touted about at first opportunity like a … well, a Cold War nuclear arsenal.
This sign, however, is the worst kind of counterproductively vapid, populist politicking imaginable and RMT should be ashamed of stooping so low.
Let’s deal with the “claims” of this poster sequentially, shall we?
- Ticket machines take cash. There’s little difference, then, between manned service booths and ticket machines, except that one has higher running costs (whilst admittedly providing a job) and the other is faster, more convenient and doesn’t inflict its bad mood and haughty rudeness at you when you’re already late, stressed and feeling shitty.*
- Yes, the machines sometimes go out of service. In all the circumstances I’ve experienced this, no member of the underground team has been on-hand to fix them or man the ticket booth. Furthermore, doing away with ticket booths won’t do away with maintenance engineers.
- There are already many rail stations on the Oyster network which have ticket machines that can top up your card, but where staff members can’t update your Oyster card. When the machine breaks, they shrug. So no change there, either.
- TFL have regularly deducted too much money from my bank card, and I have yet to see any refund or genuine attempt to rectify this mistake from TFL staff. The existence of on-hand staff had no effect whatsoever, save to piss me off – because when I informed them about it they told me to phone the hotline. The hotline told me to email. The email response sent me an itemised list of my Oyster usage, with overcharging clear as day (totalling £26 in one month), but conveniently had no record of this when I emailed them back the same PDF a day later and asked for a refund. I fail to see in what way ticket booth operators have any influence over the Oyster network’s failings and abysmal customer service.
- Paragraph two is a farce. There are already countless delays to the tube service. Neither drivers nor in-station staff have anything to do with resolving this. At most, a driver will apologise for the delay when you’re stuck inside a tunnel. I’m fairly sure a pre-recorded voice could do that.
- Equally, staff cannot and do not prevent the “accidents, emergencies [and] incidents” that they so glibly ask future users to avoid. Regarding evacuations: this is why we have public address systems, evacuation notices and other signs – and emergency services, which will still be on standby in the event of some non-specific cataclysm; that’s what they’re there for. If the absence of TFL staff would mean fewer safety measures than anywhere else, the Health & Safety Executive would have a field day. This is scaremongering pure and simple.
- Trains drive themselves just fine on the DLR. Google can make cars navigate 435,000 miles of two-dimensional obstacles without incident; I’m fairly sure the technology exists to allow a train to move on a one-dimensional track and make fewer mistakes than a human.
- Disabled? I have yet to see an RMT member cure the sick and lame.
- Poor? I have definitely yet to see an RMT member alleviating someone of their poverty. First, at a basic £44,000 salary (plus perks), tube drivers earn a two-thirds greater salary than the average Londoner. Furthermore, I see a fundamental contradiction between using the stress of the job and the unsociable hours as a reason to justify the high salary, whilst simultaneously defending such jobs as absolutely necessary, in the face of overwhelming technological evidence to the contrary. After all, a tube driver’s basic is twice that of a newly-qualified airline pilot, which has much higher training costs and similar work stresses, and the only working driverless plane ever seen was in the spoof film Airplane!.
- New to London? Bless. Join the throngs of Londoners and others travelling to other metropolises and having to discern foreign transportation systems on their own. But seriously, buy a map. Or download a FREE app to your phone. Or look at one of the many maps on all tube stations. Or ask ANYONE.
- Young or old? I have yet to see an RMT member accelerate someone’s growth, or provide an elixir of youth.
- Harassed? Naturally, the only people in London who would step in to help someone being assaulted or harassed are members of the Underground Team, single-handedly defending London’s streets from incivility. Please.
- Lucky number 13, this is the only one I may be willing to concede would be possibly made worse by not having so many staff on hand. But it’s sad to say, property and children get lost and/or taken in London all the time.
- Please provide assistance.*
- This poster contains no advice. This is (in this penultimate paragraph, sequentially) glib and sarcastic commentary, a statement of impotence, and a callous disregard for others’ feelings. So no change there, then.*
I say again – I’m not against striking in general. Teachers’ unions? Yes. Firefighters? Probably. But the RMT? Instead of this populist diatribe, OccupyLondon and RMT should be publicising their history of negotiations with Boris if they want to garner public support. Then we’ll see who’s being unreasonable. But, admittedly, even before this poster they had a long road ahead before they’d convince me of their need to exist.
Yes, these changes will come at a loss of thousands of jobs. Yes, that’s unfortunate. But that in itself is not (or should not be) enough of a reason to strike on this side of the Channel. The money saved will go onto urgent modernisation of the tube system (parts of which are a century old) and, in the long run, free up capital for jobs elsewhere – with a faster way of reaching them.
* I will make one small edit: there was once a very nice person who works for TFL and who helped me once at Farringdon station. He stood at the intersection between underground and rail entrances, knew every connection from that station imaginable. Good for him.